"We will treat our customer, whether a member of the public or an intermediary, in the manner we would wish to be treated ourselves. We will be open & straightforward & conduct our affairs with honesty"- Treating Customers Fairly Statement, Colin and Clare,
C & C Mortgages
Company Profile
C & C Mortgage & Financial Services was established in January 2004 by Colin & Clare Busfield. Both had worked within the financial services industry for sixteen years respectively and had extensive experience in management, sales & administration.Their partnership works on the basis of Colin as the qualified mortgage adviser, dealing with the applicant’s initial enquiry and offering advice and recommendation . This can be either through the telephone or email, or if preferred home visits are available. The processing and administrative support is provided by Clare & both will be there to answer questions and queries through the whole process, to completion.
Once the mortgage has completed, they pride themselves in providing an on-going service and are available to answer any queries and assist in anyway that may be required.
In addition to the service they offer to members of the public, they also provide a packaging service to Intermediaries. They are very aware of the pitfalls of packaging for too many lenders and have made the conscious decision to package for only a select few, to ensure expert knowledge for each.
Over the years they have packaged for Introducers who have come to them on recommendation, based on the service they provide.
Whether dealing with members of the public, or an Introducer, they appreciate what is expected :
- Being made aware of everything that is required for a case on day one.
- Having a personal contact, who will be there to answer questions and who takes responsibility for each case they deal with.
- Peace of mind that you will receive a first rate service.